At LaserMaxx, our main priority is the health and safety of our customers and employees. We are carefully following the guidelines outlined by public health officials, and we’ve added COVID-19 specific procedures.
If you have any questions or concerns, please call 613-526-4000.
For contact tracing and to ensure everyone understands their responsibilities to play safely, we require participants to complete a waiver.
LaserMaxx Laser Tag is a play at your own risk activity.
We’re making sure physical distancing is followed during your visit. We have safety measures and signage to encourage appropriate separation between our guests and employees. All employees and customers are required to wear a mask.
If you are not feeling well and haven’t felt well within the past 72 hours we are asking that you re-book your event. Please remember to always wash your hands for a minimum of 20 seconds. Cover your mouth when coughing or sneezing, and please remember social distancing (stay 6 feet apart).
We will limit the capacity of each party room and sanitize between uses.
Each vest and laser will be thoroughly cleaned and sanitized after each use.
Our briefing procedure ensures physical distancing is followed.
Arcade games will be sanitized between uses when possible.
The health of each employee is assessed before starting their shift and they will wear a face mask.
We care about maintaining a healthy and safe environment for our Customers and Crew. We have additional cleaning processes in place. Each employee has been trained how to properly and thoroughly clean high touch surface including; lasers, vests, video games, and party rooms.
We encourage you to register for the LaserMaxx APP For IOS or LaserMaxx APP For Android. Your code name will be automatically uploaded with the scan of your QR code. If you are not able to download the app, rest assured scorecard distribution will be delivered in a manner that ensures social distancing is respected.
If you have any questions, suggestions or comments, please give us a call. 613-526-4000
In accordance with Ontario Reg. 364/20, proof of double vaccination and valid identification are required to enter LaserMaxx Ottawa.
Children under age 12 and youth under age 18, participating in the recreational fitness activity of laser tag are NOT required to show proof of vaccination.